Change Communications: Celebrating Business Results
Being in Calgary this week to present two workshops at the International Association of Business Communicators (IABC) CanWest Conference is an absolute treat. First, we are hosting an action-packed...
View ArticleWhat I Learned About Communications in Yellowknife
Last week, I had the pleasure of delivering the Results Map Masters Program in strategic communications to the communications community of the Government of Northwest Territories (GNWT). It was an...
View ArticleWhat Can Be More Important Than Employee Engagement?
If you’re like me, you spend a lot of time and effort trying to get executives to focus on the critical issue of employee engagement, which often competes for attention with other seemingly more...
View ArticleUnlocking Culture Change Through Questions
We all know that organizational change is difficult. Of all the forms of transformation, the most challenging is unquestionably culture change. According to research from the Wharton School of...
View ArticlePerspectives on Teaming
“Successful organizations need to be managed as complex adaptive systems rather than as intricate controlled machines” This wisdom is part of Amy Edmondson’s excellent work Teaming: How Organizations...
View ArticleThe Hidden Impact of Social Media on Communications
If you’re like me, reading one more article or pithy tweet about the transformative effect of social media might make you puke. Enough already – we get it! This is not yet another post about the...
View ArticlePerformance Equations
It’s often been said that people go into communications because they don’t do math. While I will leave it to others to assess whether that statement is true or false, I will say that I am rather fond...
View ArticleUnderstanding the Value of the Communications Function
If you’re planning a retreat for your communications team (and if you’re not – why aren’t you?) here’s a suggestion for an easy, but powerful exercise to offer the group. The Value Proposition...
View ArticleThe Culture of Communications
No one has done more to advance our knowledge and understanding of organizational culture than Edgar Schein. In some of his most recent work with Culture University, Schein observes that while the...
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Honoured to Win IABC’s Gold Quill & Best of the Best
Earlier this week, at the International Association of Business Communicators (IABC) World Conference in New Orleans, Ingenium was honoured to receive the International Award of Excellence in Change...
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